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Original topic:

Gallery face tagging not working

(Topic created on: 17-05-2018 03:32 PM)
MrPannkaka
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As you might know, the gallery app has a feature where it recognises faces in your photos. When i tried to merge two folders of people, facetagging stopped working. Now; my phone wont recognise any faces at all.

 

Is it possible to reset ALL face tagging data? I have tried to clear data from the gallery app, but that did not work.

 

I added an image so you know what im talking about.

 

 

 

20180517_162048.jpg

19 REPLIES 19
Drone123
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@neukenuk wrote:

I got an email Samsung to go to System Applications within the Apps setting. Look for CMHprovider and clear data and cache. And then the faces started being picked out from scratch but took it's time 


@neukenuk

I have a Note 8 and I never even knew that there was a face tag icon at the top of every picture in the gallery, because it was never there... there was just never any way for me to tag anyone, or see who anyone was, unless I clicked on "details" and saw who was listed under "people" (which was never anyone, except ocassionally me).  Also, I have always had tagging and location turned on, and so was the setting to show tags on each picture.  BUT, after I did what you suggested, suddenly there was a face tag icon at the top of every picture... and each picture now has tag bubbles pop up that show people's names in those pictures, and an "X" to delete and rename them. 

 

However, I'm still having a big issue, because it will either do one of two things: 

ONE- it literally tags almost everyone (even many of me) as the same person (Kevin). I manually tagged a picture with several people in it, including Kevin, and next thing I know, every person it has tagged in all my pics are "Kevin"...

TWO- There are still many pictures that have people that it won't tag, everyone else is Kevin... and these are clear faces... no blurry pictures, no shadows or weird angles, and nothing blocking them - and it won't let me manually tag those faces, no bubbles appear for them at all. So, it works now - but barely and not correctly! Go figure!

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Fatemeh
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Hi

I have a problem with my phone. when I tag my face with my name, all people in my gallery will be tagged with that neme. It maybe can't recognize the true face.:face-with-rolling-eyes:

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aykutgkbyrk
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Could you solve?

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neukenuk
Journeyman
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I got an email Samsung to go to System Applications within the Apps setting. Look for CMHprovider and clear data and cache. And then the faces started being picked out from scratch but took it's time 

aykutgkbyrk
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I have a problem with gallery face tagging. Some pictures are clearly suitable for tagging but unfortunatelly tagging option is not working on. I clear gallery application catches but still tagging doesnt work. Finalle i clear all tags but now old pictures can 't be tagged anymore

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beeskeptical
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To add to Samsung's stupidity, however they save tagging information, it gets erased by a Android's built in, one button, device maintenance memory cleaner, obliterating whatever progress anyone may make toward correctly tagging photos.


In my case, this destroyed several hours of painstaking work.

 

Samsung's idiocy in the development of this dysfunctional software is almost unfathomable.

Myn950f
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:face-with-tears-of-joy:

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beeskeptical
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Dear pathetic nitwit Samsung developers (if you're paying attention). For your latest act of idiocy, your face recognition/tagging software now contains doubles of every set of photos to be tagged.

 

Yes, I know, I can delete the tags and start over. And then, undoubtedly, I'll encounter some other brainless bug and waste my time all over again.

 

You clearly couldn't design working software if you were chained to a computer 24/7 with the screen harnessed to your face with a belt -- which it should be.

MS1778
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i have same issue and not resolved until now
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Arijit1
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How much time does it take??

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