Samsung Gallery's face tagging software is a joke.
Phone borne (rather than cloud borne) facial regognition and tagging is sophisticated computer science, and Samsung can be forgiven for not matching Apple's prowess in this. But the rest of its software's failings are utterly amateurish, and Samsung is an embarrassment for its failure to fix them. These include:
- Tagging hundreds or thousands of plainly diferent faces under one name, as others have observed.
(I mean, really, write some stupid code which at least prevents your program from tagging multiple people in one photograph under the same name);
- Taking weeks to process;
- Failing to recognize thousands of other images in a gallery as faces at all;
- Requiring manual removal / retagging of each incorrectly tagged individual rather than in a batch way;
- Often failing to allow retagging at all;
- Failing to add images whose tags are removed back into a pool of photos to be retagged;
- Failing to provide a manual rescan operation;
- Failing to provide any statistics on the processes or percentage completion bar;
- Failing to explain anything about its processes in any help files (including that tagging does not actually embed any metadata in the photos themselves);
- Failing to provide any mean of writing the tags (metadata) to the photos (or even back up the tagging database).
To Samsung if you're listening: Please don't insult us with your little customer service, thank you for the feedback, Samsung is always trying to improve its features, yada yada yada, notes in response to these sorts of posts. Stop pretending you don't know this software is a joke and fix it.
Thanks. End of rant.
