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Galaxy s8 wifi error since April update

(Topic created on: 22-05-2018 08:56 PM)
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Keith937
Student
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My Galaxy s8 wifi is constantly dropping out since April update, shows wifi sign with exclamation mark next to it. I have to keep turning wifi off and on again to get it work for a while, then it drops out again. I have reset phone and router, makes no difference. Is anyone else having problems and are Samsung aware? If so have they done a bug fix yet?

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Solution
Keith937
Student
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Hi,

 

It's apparently happened to lots of s8 phones since last update, Samsung is aware and patch is being done. It's just really annoying till then.

Thanks for your reply.

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4 REPLIES 4
BandOfBrothers
Samsung Members Star ★★
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Hi @Keith937

 

Does the phone connect to other sources of Wi-Fi such as a friend's house or coffee shop etc ?

 

Can you clarify how you have "reset" your phone?

 

 

If by a Factory Reset then please seek out a Samsung Service Centre will be able to help you further with this situation via a diagnostic on it. 

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Solution
Keith937
Student
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Hi,

 

It's apparently happened to lots of s8 phones since last update, Samsung is aware and patch is being done. It's just really annoying till then.

Thanks for your reply.

PeterThomson
First Poster
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What exactly is the solution??
Danm10
First Poster
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When is the patch coming......I had the problem for 18 months and I'm get very frustrated with the lack of wifi

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