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Original topic:

Galaxy S8 no longer fully pairing with car after most recent update

(Topic created on: 25-01-2019 04:00 AM)
Millcroft
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My Samsung Galaxy S8 has been paired via Bluetooth with the Mazda Connect in my Mazda CX-5 for over a year and a half with no issues. After the most recent system update, it will connect but my email and text messages will no longer download/connect (those options are greyed out on the car's screen). I can access the phone book, contacts, etc. but no messages/emails.

I've tried unpairing the phone and repairing it, and all notifications appear to be allowed. I've checked with Mazda and nothing has changed on their end so wondering what I have to do to get things working again, given that this only started happening after the update. Any advice would definitely be appreciated!

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3 REPLIES 3
BandOfBrothers
Samsung Maker ★★
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Seems your not alone @Millcroft 

 

I'd suggest to send feedback via the Samsung Members App too.

 

https://eu.community.samsung.com/t5/Galaxy-S9-S9/Samsung-S9-and-Mercedes-CLS400/m-p/883983/highlight...

 

 

 


Current Phone > Samsung Z Fold³ 5G. > Software : Android 12 ~ Samsung One Ui 4.

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Ruairimc
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Hi did you get this fixed?
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Millcroft
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I did - I ended up resetting and erasing all current Bluetooth info and pairings and then going back and repairing everything. A bit of a pain to have to resync everything that was paired with my phone but at least the problem was solved!

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