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Original topic:

Galaxy S8 call volume very low

(Topic created on: 22/09/17 21:26)
MGS1
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Hi all since the last update a few weeks ago the volume during a call is really low, I've tried all the trouble shooting and turning up the volume during a call but everything is maxed out. 

This is my work phone and I work for my self so it is very important that I can hear and understand what potential customers are asking me. 

Having the phone in loud speaker just to hear is not good.

My media and other things work fine it's just the ear piece volume that's not working even with pressing the extra volume button during a call nothing changes.

The phones only a few months old I had it the week before official launch.

Argh please help.

Thanks in advance to anyone who responds.

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103 REPLIES 103
Arapeanutbutter
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Yo God dam life saver. Another fixed phone over here.

 

bestusefultips
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Annoying of poor sound call quality on Galaxy Note 8? Few steps to fix low call volume on Samsung Galaxy Note 8. You can face several galaxy Note 8 phone call issues during calls such as low speaker volume, dropping calls, people can’t hear your voice on calls etc.

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SimonD
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Perfect solution. Thanks for posting. I never would have thought of it. Phone is crystal clear again.

Shauny_B
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blu tac is a thing, may depend on what country you are in thou.... its basically blue plasticine (putty), that is mainly used to stick paper or light objects to a wall... look it up on the interwebs, all your answers can be found there :smiling-face:

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Goga11
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My wife made cookies for Christmas and of course flour seemed to go into the earphone of her SG 8+.., so conversation sound was so low and muted..., I think that it was from bad update a few days ago.. but it was not...., so I read all of this posts, update all I can from Google play and Samsung store, clean with alcohol, secret menu (*#0#*) trick which not works,  and finally use of some Sound booster (which helps a bit....), but nothing helped like this:

 

Duct tape over the earphone and push carefully so that surface glue from duct tape can pick up all dust and dirt inside mesh of earphone..., a few times repeat.., and voila.., earphone sound is better than before...!!! Solved...!!!!!

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MerinIndia
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My in call volume is too low to hear the person on the other end.  Any suggestions?  I have checked the notifications and those settings are fine.

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SimonD
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Hi MerinIndia, I had the same problem Believe it or not the reason was the speaker had dust in it. If you get some blue tac and push it over the speaker hole a few times it pulls the dust out. Mine works perfectly now.

Sharcs
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SimonD is 100% correct; dab some blu-tack (putty adhesive) on the phone speaker a few times and you're good to go.

Yes I get it sounds stupid, but it worked for me and most of the people on here.

Here's a link to the original solution post. If his advise works for you, don't forget to thank him & Simon.

https://eu.community.samsung.com/t5/Other-Smartphones/Galaxy-S8-call-volume-very-low/m-p/500970#M180...
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Lifeboat64
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Hello

I had the very same problem and after trying all sorts of fixes I found the answer. My phone is paired to my car which is parked on the road outside, my phone automatically pairs with the car once I impaired it the volume on the phone came back.

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Krokiet
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Another S8+ fixed here. I've used Alcohol + Cotton Swab + vacumm cleaner, because clear tape didn't helped much. 

I've literally drowned the speaker in the alcohol (phone supposed to be water proof :smiling-face: ), swiped it couple of times with cotton swab and vacummed everything out. It's working as new ! :smiling-face:

 

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