22-09-2017 08:26 PM - last edited 22-09-2017 08:31 PM ) in
Other SmartphonesHi all since the last update a few weeks ago the volume during a call is really low, I've tried all the trouble shooting and turning up the volume during a call but everything is maxed out.
This is my work phone and I work for my self so it is very important that I can hear and understand what potential customers are asking me.
Having the phone in loud speaker just to hear is not good.
My media and other things work fine it's just the ear piece volume that's not working even with pressing the extra volume button during a call nothing changes.
The phones only a few months old I had it the week before official launch.
Argh please help.
Thanks in advance to anyone who responds.
Solved! Go to Solution.
12-12-2020 09:30 PM in
Other SmartphonesOMG. Such a simple solution and I have been doing my head in about it and tried so many other things and concluded that my S8 is past its use-by date and I needed a new phone. So simple - thank you!
05-02-2021 08:06 PM in
Other SmartphonesThank you! This worked like a charm! Had I not read this, by tomorrow I'd have for sure ordered a new phone! You just saved some big bucks for me, and let me continue using this wonderful phone!
10-02-2021 02:53 AM in
Other Smartphonesthis ABSOLUTELY works! i tried the soft clean of the speaker, a little better, but not great. you will need to search in Settings for "mute all sounds". it is a little tricky to find. Press "M,A,S." and then unclick it. Your phone should now work.
10-02-2021 11:35 AM in
Other Smartphones15-04-2021 03:52 PM in
Other SmartphonesAfter checking all my goggle & Galaxy apps were up to date and downloading the latest OS software and clearing phone & application cache (2hrs) then seen your comment above and looked at my phone and it was the screen protection cover which was covering over the microphone speaker, reducing volume? (Didn't know whether to laugh or cry) thanks for your comment, However wish I had seen it earlier ?
28-04-2021 11:45 AM in
Other Smartphones12-07-2021 12:34 PM in
Other SmartphonesThanks @evelynp for the post back in '18 menu is s bit different in my S7edge, but doing the three 'low frequency' tests and then the 'speaker test' restored full loudness on my phone (I had previously checked the speaker with a magnifier and it was completely clear of dust and dirt).
14-07-2021 03:33 PM in
Other SmartphonesBeen experiencing the same problem for the past few weeks when I read your story about the earpiece the pennycroft and quickly rushed to the bathroom to get a earbud briefly wetted one side the other side dry gave the earpiece on the phone a wipe bingo works pay presto try that
14-07-2021 03:34 PM in
Other SmartphonesUse an ear bud bud ☺️
20-10-2021 09:30 PM in
Other SmartphonesI should have scrolled down sooner. Such a simple tip, thank you!