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Galaxy S8 call volume very low

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Hi all since the last update a few weeks ago the volume during a call is really low, I've tried all the trouble shooting and turning up the volume during a call but everything is maxed out. 

This is my work phone and I work for my self so it is very important that I can hear and understand what potential customers are asking me. 

Having the phone in loud speaker just to hear is not good.

My media and other things work fine it's just the ear piece volume that's not working even with pressing the extra volume button during a call nothing changes.

The phones only a few months old I had it the week before official launch.

Argh please help.

Thanks in advance to anyone who responds.

96 REPLIES 96
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What are blue tac tacs
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It may be an auto correction. Just use tape, I used duct tape. I hope this helps

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I almost ignored this because it sounds so silly but it did the trick. I didn't even see a lot of dust on the blu tack but it fixed it nonetheless. Thanks Mate.
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Glad this has worked for so many people, so long after I originally posted it too :smiling-face:

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Haha glad u didn't give up on my advice lol
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@Shauny_B wrote:

Sounds simple but.

Get some blu tac tac press firmly over the ear piece then take it off.

This piece easily becomes clogged with dirt and dust.

You will probably notice the dirt on the blu tack

Do this a few times and try making a call again.

Thanks


I made a profile to come back and say thank you specifically to this reply. The blu tak, or 'fun tak' by Loctite I found at TruValue worked perfectly. I started slow but ended up mashing a fresh tiny piece in 30 or so times, every press you could see a few more holes clear out until I had all but one clear. (I would estimate there are 45 holes in that ear speaker screen). I started my phone back up and had to hold it away from my ear when it was on max volume. Worked perfectly, this should be top solution. Press it in there hard many times, it works!!! The 'fun tak' cost 2.99

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:smiling-face: - thanks... glad i could help to be honest... it makes me smile every time this advice helps someone
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I can`t thank you enough for this! You helped me to save some money and I was ready to buy a new phone because of this. I like my S8 and I am very happy that I can use it again. Thank you, thank you, thank you!

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Observer

I'm not sure about all the technical things everyone is putting out there because I tried them and they had no affect on the problem. I simply took a baby wipe and can of air for my PC keyboard and scrubbed the ear speaker and it fixed my problem. I'd imagine dust, dirt, and pocket lint gets in there blocking sound. Hope this helps you as it helped me.

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Clean your earpiece.
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