I emailed the ceo and got a stock reply that didn't address my complaints as a beta user, so I used the new odin to download the latest production version. No changes to my csc, and I have Google pay back. It doesn't change the way I feel about this situation, but at least I can use my phone fully again.
I didn't get the courtesy of a reply. All I want to do is return to certified software. Doesn't seem too extravagant or demanding a request.
That's really bad, it took a couple of days to get my reply using the Web form on the Samsung site.
You shouldn't have to update what was a flagship (at the time) manually using tools and builds downloaded from non Samsung sites. I'm glad I did as I was really frustrated waiting on Samsung, but it doesn't mean I'll forget how they treated us.
I haven't had any issues with my phone since going the Odin route. None of the security stuff has been tripped either.
Another article in the mainstream press :
Samsung Galaxy S8 Oreo update proves the biggest problem with Android | Tech | Life & Style | Express.co.uk https://www.express.co.uk/life-style/science-technology/929592/Samsung-Galaxy-S8-Oreo-Update-Biggest...
This time they've even mentioned us abandoned beta testers and rightly point out that that this poor service is not what you expect for a premium device.
In this article it state's that the UK may not receive the Oreo update until April that's at least a month after the release of the S9 WHAT A SAMBELS
That's another change as originally it was believed that branded handsets would have to wait until April.
I just don't understand why beta testers are being left without a route to return to a certified version, and not just that but being ignored.
I think you must spam message everyday to samsung
I drop to check samsung s8 have update or not I buy samsung s9 and my s8 I give my girlfriend
Samsung need more attntion to customers if not in the future will have big problem