19-12-2017 02:32 PM in
Since a few days now whenever I use voice recognition through bluetooth on my car stereo or bluetooth speaker there is a very loud beep sound coming through as well as the normal audio, if I start voice recognition directly from my phone it works fine.
Has anyone else experienced this problem or can anyone offer suggestions on what to try to resolve it?
I've tried a software upgrade and re-installing the google app but nothing has helped so far.
Thanks in advance
Solved! Go to Solution.
17-01-2018 03:49 PM - last edited 17-01-2018 03:49 PM
I can confirm that the issue still exists and that I haven't been able to find a solution, I'm glad to hear I'm not the only one experiencing this bug though as this makes me slightly more hopeful that a fix will be found eventually...
For now I'm just not using the voice recognition as it's rather ear piercing.
27-01-2018 07:47 PM in
I have exactly the same problem... Can Samsung find a fix for this? i have recently had to swap out my S7 edge for another one (due to a fault with the headphone socket) and this problem seems to be new.
31-01-2018 01:31 PM in
Hi all. I had this problem too and it coincided with lots of new apps due to a home automation migration so I assumed it was that. Also a software update on tbe phone occurred in decemeber 17.
After much testing and app teeekimg and uninstalling I couldn't fix it. I spoke to Samsung and my network provider who didn't have knowledge of the fault or a solution .
In the end I backed everything up and did a phone factory reset. I connected Bluetooth to my car and the fault was gone. Next i did a Samsung restore , all my apps and data returned and the dodgy tone was still not back. So there's the solution.
I am noticing a few new tweaks on the OS now too, so I'm assuming December's software patch didn't apply properly and the factory reset allowed it to install fully.
Good luck and remember to backup your data ,passwords and photos at before doing a factory reset..