I have a Galaxy J5 and it is trying to update the software. I am on Andriod 6.0.1 but I don't know what it trying to upgrade to. Anyway it downloads okay and then restarts a couple of times I think but then comes up with a message to say install failed. It also says that it wants to send the error log.
So can anyone help with why it is failing or how I can access the error log so I can see what is oging wrong.