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Galaxy S7 Software Update

(Topic created on: 12-12-2020 02:43 PM)
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Tyrosmick
Apprentice
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Trying to install the software update dated 1 September 2020. Size 189.48 MB.

 

At the end of Android blue screen I get “error” on the blue screen, phone reboots and back to the original state. Message states update failed to install.

 

Any suggestions please.

5 REPLIES 5
IamJai
Helping Hand
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2016 phones dont support it, tou need to force update it
Ask Samaung they might give a solution
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Pugs1957
Samsung Members Star ★
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Is this an OTA update or are you using Odin?
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DUMITRU79
Troubleshooter
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Is your phone rooted and you're trying to install an update from the micro SD card ?
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Tyrosmick
Apprentice
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Thank you for your responses. The 1 September 2020 update is an auto update from Samsung. Phone is not rooted.

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Tyrosmick
Apprentice
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Phone still automatically trying to install the update every day without success. I have even tried to stop the update install but that has failed as well!

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