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Original topic:

Galaxy s7 screen stress fracture

(Topic created on: 06-09-2017 06:31 PM)
andye
Student
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Other Smartphones

Hi.

 

I would like to ask if anyone knows if Samsung will do anything about Galaxy s7 edge with a stress fracture to the screen.

 

I always keep my phone in my front pocket which i have done for over 12 months and today i took the phone out of my pocket to find the screen was cracked.

The crack starts at the power button which looks like the weakest part of the screen then goes up to the top and down to the bottom of the screen.

 

Please Advise.

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1 REPLY 1
BandOfBrothers
Samsung Maker ★★
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Other Smartphones

You'd need to surrender the phone to a Samsung Service Location or Samsung Experience Store to be assessed @andye


Daily Driver > Samsung Galaxy s²² Ultra 256Gb.
Samsung Gear s³ Frontier Watch.
Samsung Galaxy Watch⁴ Classic.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

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