11-08-2019 10:32 PM - last edited 11-08-2019 11:10 PM
Hi,
my S7 Edge got black unresponsive screen, and the green notification light keep blinking. I cannot enter to recovery mode or to safemode. I try to reboot it, but it always come back to the same situation. I also tried to charged it to full but it nothing help.
What's interesting that when I click the home button the screen flashes blue for a sacond and back to described status.
Anyone has the same situation and solved it or got the ideas what to do.
Thanks for any help.
Edit: it vibrating when I lift it up from the table
12-08-2019 05:39 AM in
It sounds to me that if you've exhausted all the self help reboot troubleshooting tips available to you then the next step would be to take the phone to a Samsung Experience Store or Samsung Service Centre @Bartkosz
I wish you all the best with this situation.
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
12-08-2019 09:30 AM in