23-05-2018 05:18 PM in
Other SmartphonesHi
Today I went to adjust the trusted places option on smart lock but it's missing.
The only options I get are on body detection, trusted devices and voice match. Trusted places was there yesterday.
Solved! Go to Solution.
27-05-2018 03:44 PM in
Other SmartphonesThe trusted places hard reappeared in the smart lock settings. The only thing I did was delete the location in Google maps and re set it. Then rebooted the phone, it then told me home address had been changed in trusted places. I accepted this and looked in smart lock and everything was back to normal. Hope this helps other people with this problem.
23-05-2018 08:01 PM in
Other SmartphonesHi @Ummagumma
That's the same on my s8 on Oreo.
Seems from a Google Search we are not alone.
That said I found the feature to be a hit and miss affair.
Trusted-places-seems-removed-smart-lock-option
Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help.
23-05-2018 08:38 PM in
Other SmartphonesHi BandOfBrothers,
Thanks for your reply, seems we'll have to wait for them to sort it then. Like you say it was quite hit and miss to be honest.
Do you know if it was the recent Google service update that removed it?
27-05-2018 03:44 PM in
Other SmartphonesThe trusted places hard reappeared in the smart lock settings. The only thing I did was delete the location in Google maps and re set it. Then rebooted the phone, it then told me home address had been changed in trusted places. I accepted this and looked in smart lock and everything was back to normal. Hope this helps other people with this problem.