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Original topic:

galaxy s4

(Topic created on: 06/01/17 13:28)
Babbsy
First Poster
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Other Smartphones

Hi, can anyone help, please. I have just performed a factory reset on my s4 mini, and all my contacts and photos have gone. Can anybody suggest a way of reinstalling them, or indeed, if that is possible. I have already triedJihsoft but that could only go back to the completion of the reset, please, please can anyone help!!!!!!!!!

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1 REPLY 1
ClarkToasti
Explorer
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Other Smartphones

Hi.

 

If you have Google Photos or another cloud storage provider which automatically uploads your photos onto the cloud you should have it there. 

 

If it's not there or you have no cloud storage then there is nothing I can do for you. The only thing I can suggest is get Google Photos so the next time you reset your phone it will be on there.

 

Have you saved your Contacts to the sim, google or samsung?

 

Thanks,

ClarkToasti.