22-11-2020 01:03 PM - last edited 22-11-2020 01:05 PM
Hello,
I got Galaxy M20 that came from India in Turkey. I contacted with Samsung Members agents and customer represantatives about M20's VoLTE and WiFi Calling. Every agents and carrier sites say M20 has VoLTE and WiFi Calling appearance but It doesn't seem on my phone. I inserted my SIM card into another phone, It works (I can use VoLTE). Samsung customer representative and members agents told me I need to go to Samsung Service, They sent me the address. I went there but Service manager says We can not solve the problem, the phone came from abroad so go to your distributer. No one helps me. Please lets make the problem solved together. I can not use these appearences for about 1 year.
22-11-2020 02:17 PM
22-11-2020 06:45 PM
24-11-2020 01:21 AM
My carrier says my phone support these ones but I will be in touch with the carrier (Turk Telekom) again. Thank you so much.
24-11-2020 01:24 AM
- I'm in Turkey but phone produced in India.
- I'm using Turk Telekom.
- Mine exact model is SM-M205F/DS
**I realised Wifi Calling is showing installed in All Apps in Settings.