05-12-2019 04:58 PM
My red end/ reject call button and speakerphone button have disappeared from my Phone screen. I have powered down and restarted but it hasn't made any difference. I currently have no way of ending a call.
06-12-2019 05:28 AM
As a process of elimination can you please put your phone in Safe Mode which disables any downloaded apps and leaves the stock ones Live and then see what happens @SandraB53
If they then show that means one or more of your downloaded apps are causing this. Cone out of Safe Mode and start deleting the apps one at a time.
If this continues in Safe Mode then perhaps back up and factory reset.
A Samsung Experience Store / Samsung Service Centre can take a look at the phone for you too.
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "