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Original topic:

Galaxy J5 Camera Fail

(Topic created on: 11-08-2017 09:03 PM)
DaveWok
First Poster
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Other Smartphones

Had phone for a year with no problems. Last few days I sometimes get a message filling the screen when I open the Camera app 'Warning Camera Failed'. If I switch off/on or take the battery out and replace this sometimes seems to fix the issue but only for a while. Any ideas on how to fix this issue?

 

Thanks

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1 REPLY 1
BandOfBrothers
Superuser II
Superuser II
Options
Other Smartphones

Do you have any pending updates for the Camera App ?

 

Can I suggest to try another Camera App just to see how that works. 

 

If it continues then I would try...

 

  • Clear the phones system cache. 
  • Back-Up and Factory Reset. 
  • Visit a Samsung Experience Store or Samsung Service Location for a diagnostic under the 24 Month Manufacturing Warranty. 


Current Phone > Samsung Z Fold³ 5G.

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