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Original topic:

Galaxy j5 2017

(Topic created on: 11-12-2017 11:18 AM)
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Fairydust456
First Poster
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When I've sent a text on messaging and don' clear the screen and it powers down when I go to open the screen again the keyboard is still on and will not let me do anything so I have to restart it before I can do anything x 

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1 Solution


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Solution
BandOfBrothers
Samsung Members Star ★★
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Try clearing the Apps Cache and Data. 

 

If no joy then shut the phone down and then from a set series of button pressess that takes you into the phones file system clear the system cache. 

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Solution
BandOfBrothers
Samsung Members Star ★★
Options

Try clearing the Apps Cache and Data. 

 

If no joy then shut the phone down and then from a set series of button pressess that takes you into the phones file system clear the system cache. 

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "