Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Galaxy J3 screen is black and white

(Topic created on: 02/02/17 15:52)
Christine1
First Poster
Options
Other Smartphones

I turned my galaxy j3 off today for the first time since I received it in September 2016. When I turned it on again my screen is black and white and I cant use any of my apps apart from messaging. A message keeps coming up saying Google Play Services has stopped. Does anyone have any suggestions as to why this is and how I resolve this problem. 

 

Thank you.

0 Likes
1 REPLY 1
AntS
Moderator
Moderator
Options
Other Smartphones

Hello Christine! :smileyhappy:

 

Are you able to try this? Apps > Settings > Applications > Application Manager > All > Google Play Services, and then Clear Cache and Clear Data. 

0 Likes