I have the A5 2017 and since purchasing I have had problems with people who have called me or who I have phoned hearing me. This only happens with Mobile calls, calls on Messenger or Whatsapp are okay. I have made sure that the phone software is up to date and the SIM works fine in other phones. Any suggestions as to what the problem could be?
Solved! Go to Solution.
Current Phone ~
Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+
Samsung One Ui 2.5/ Android 10.
I have contact with three new A5's. they are all useless when speakerphone is enabled. connections via BT devicces are fine. The mic works only if no speakerphone. This problem showed when Samsung did a system update in June 2018.
I want it fixed or money back. Still under warranty. Samsung repar depot agrees.