20-03-2021 11:06 AM in
Hi, I have Samsung Galaxy A41 Bluetooth paired to my laptop but all file transfers fail as my Bluetooth status is 'Couldn't connect'.
I tried multiple options like restarting both the devices, restarting the Bluetooth & clear cache, clear data but none resolve the issue.
Any help, suggestions workaround much appreciated!
22-03-2021 10:51 PM in
Yes I still have the issue. I am transferring files from phone to laptop. But irrespective of the transfer 'to or from', I believe the paired Bluetooth device should be in connected status on my Samsung A41!!
No, I do not have any other Bluetooth device (eg wireless earbuds etc) or anything else to check the phone Bluetooth working otherwise!
Good point, I need to see how else I could check phone Bluetooth works otherwise!
But I can confirm, both the devices can see detect/visible to each other(phone & laptop) once the Bluetooth was turned on!
25-03-2021 10:39 AM in
Thanks, do you get to the part where your laptop shows it's receiving a file? Also, do you get this error on the phone or on the laptop?
Can you also make sure that the phone's software is up to date? Settings > Software update > Download and install.