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Original topic:

Full screen ads pop up on my s7 edge

(Topic created on: 02-05-2019 07:02 PM)
Sairz_
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‎02-05-2019 07:02 PM in 

Recently full screen ads keep poping up randomly on any app and home screen (everywhere). They prolly keep poping up every 10 mins sometimes 5 mins. I did install about 3 music apps but deleted them after I clicked on tabs and it showed the ads where from 'music player' but I don't recall installing any music app which had the same app sign but I deleted all the music apps anyway. But they still keep poping up. Please help

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2 REPLIES 2
BandOfBrothers
Samsung Members Star ★★
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‎03-05-2019 05:26 AM in 

My advice is to put the phone in Safe Mode which disables your downloaded apps and leaves the stock ones working.

 

Once in Safe Mode then see if the ad's stop.

 

If they do then one or more of your downloaded apps have ads in them

 

Come out of Safe Mode and start deleting your most recent apps one at a time until it stops.

 

 


Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Sairz_
First Poster
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‎10-05-2019 12:47 AM in 

Thanks. Btw I was deleting some apps cuz of storage problems. I went to settings then Apps then when I started deleting useless apps then there it was my nightmare Music Player so I deleted it. Idk why Music Player wasn't on my home screen.

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