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Forgotton passcode

(Topic created on: 06-02-2021 09:26 PM)
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Members_kqciIQl
First Poster
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Hi I have forgotton my passcode  to unlock my phone and other settings. I can still use my fingerprint to open my phone but at some point my phone will turn off and then I will need my passcode to unlock. I tried to reset to factory settings but j need to passcode to do this. Great security but I am worried that my phone will soon be unusable once I am unable to use my fingerprint to unlock it. Any suggestions welcome! 

Thank you 

Helen 

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7 REPLIES 7
Bexstar
Journeyman
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When you put the passcode in wrong a few times it should say "forgot passcode" and allow you to sign in with your Google account details 😊
Pugs1957
Samsung Members Star ★
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If you have a PC log into Find My Mobile in your Samsung account you can unlock it from there.
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Members_kqciIQl
First Poster
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Hi, I have tried so many fiffrrrnt possible passwords that now i onlyget 1 chance and then locked out for 60secs. No Google option.  I read about this and tried anyway but no luck. 

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Members_kqciIQl
First Poster
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I read about this option but won't i still need to unlock my phone with the passcode using find my device? Also does it allow passcode change?  

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Members_kqciIQl
First Poster
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Ha ha not sure what autocorrect did then but it was supposed to read 'different! 

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AzadRobertson
Pathfinder
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hi there a bit annoying? this happened to my mate. he had to reset his. I would just go on to the phone back up everything pit in an ad card transfer it all then. I would factory reset. by either spamming the password or by connecting to a pc. if not though you could use smart unlock to keep it unlocked near a speaker or your house or even when you are walking.
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Pugs1957
Samsung Members Star ★
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No, you don't need your pass, once in the phone you can change it.
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