So I stupidly set up a pattern lock on my old phone and even though I know the pattern it won't unlock my phone. The phone died because I bought a new phone so haven't been using it, and the only way to unlock the phone is with the pattern that won't work. I tried doing a factory reset by holding down the volume up and home button, and then holding down the power (so holding all buttons at same time) but nothing happens. Any ideas? Thanks in advance 😊
Solved! Go to Solution.
Hello. To factory reset a Samsung Galaxy phone with a Home button, please follow the steps below.
Press and hold the Power and Volume Down buttons for 7 to 10 seconds to force the phone to reboot. Once you feel the phone vibrate slightly, press and hold the Volume Up + Home + Power buttons simultaneously. When the Samsung logo appears, release all the buttons and the iPhone will enter Android Recovery mode. Then you can select “wipe data/factory reset” to start resetting the phone to factory settings.
In addition, as AndrewL said, if you have a Google or Samsung account logged into your phone, you can also use it to factory reset your phone remotely from the web. Here is a more detailed tutorial that should help: https://www.isumsoft.com/android/factory-reset-samsung-phone-that-is-locked.html.