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error open onedrive in Samsung My Files for login

(Topic created on: 14-12-2023 03:20 PM)
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EversonKalaf
Student
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Samsung My Files not connect in onedrive, version 14.5.00.21 on Android 13

follow the debug, does anyone have any ideas?

 

12-14 11:04:05.872 10124 10389 10389 I MyFiles : [0205/CloudHomeItem ] handleItemClick
12-14 11:04:05.873 10124 10389 10389 I MyFiles : [0206/CloudHomeItem ] clicked : #G$E2XJJdWjevWkkW current :
12-14 11:04:05.875 10124 10389 11451 I MyFiles : [0207/StorageUsageManager ] getStorageFreeSpace() ] path : #G$E2XLlSSxI= , capacity : 25589661696
12-14 11:04:05.876 10124 10389 10389 I MyFiles : [0208/SamsungAnalyticsLog ] sendEventLog 101 1022
12-14 11:04:05.876 10124 10389 10389 I MyFiles : [0210/MenuExecuteManager ] execute() ] menuType : OPEN
12-14 11:04:05.876 10124 10389 10389 I MyFiles : [0211/OpenCloudItem ] openPageFromHome() cloudType : ONE_DRIVE
12-14 11:04:05.878 10124 10389 10389 I MyFiles : [0212/ExceptionHandler ] showToastMessage() ] message : Um erro ocorreu. Tente novamente. , showLength : 1 , Processing Time : 6 ms.
12-14 11:04:05.879 10113 6130 6175 I SCS@AiSearch user 0: (SearchProvider) delete by content://com.samsung.android.scs.ai.search/v2/com.sec.android.app.myfiles.files_cloud from com.sec.android.app.myfiles
12-14 11:04:05.880 10124 10389 11451 I MyFiles : [0209/CloudManager ] updateCloudStatus : ONE_DRIVE EnoughSpace : true, SignInState : IN_PROGRESS, QuotaState : UNKNOWN///
12-14 11:04:05.880 10124 10389 11451 I MyFiles : EnoughSpace : true, SignInState : NOT_SIGNED_IN, QuotaState : UNKNOWN
12-14 11:04:05.880 10113 6130 6175 I SCS@AiSearch user 0: (PublicProviderHelper) [DELETE] content://com.samsung.android.scs.ai.search/v2/com.sec.android.app.myfiles.files_cloud
12-14 11:04:05.880 10124 10389 11455 I MyFiles : [0213/MSALWrapper ] signIn()]
12-14 11:04:05.880 10124 10389 11455 I MyFiles : [0214/MSALWrapper ] strategyLaunchNewMSALClient()]
12-14 11:04:05.881 1000 1317 5142 W ContextImpl: Calling a method in the system process without a qualified user: android.app.ContextImpl.sendBroadcast:1252 com.android.server.notification.sec.DisplayToast.sendIntentForToastDumpLog:156 com.android.server.notification.sec.DisplayToast.outFile:106 com.android.server.notification.sec.DisplayToast.out:62 com.android.server.notification.NotificationManagerService$12.enqueueToastForDex:3989
12-14 11:04:05.882 1000 1081 1172 I SurfaceFlinger: id=129 createSurf, flag=80004, WindowToken{abd9410 type=2005 android.os.Binder@fbdc0d3}#129
12-14 11:04:05.884 1000 1317 2254 D NetdEventListenerService: DNS Requested by : 102, 10238
12-14 11:04:05.885 10113 6130 6175 W SCS@AiSearch user 0: (IndexSearcherManager) Index is not ready for com.sec.android.app.myfiles.files_cloud
12-14 11:04:05.885 10124 10389 10389 I MyFiles : [0215/OneDriveFileInfoRepository] onAccountStatusChanged ONE_DRIVE
12-14 11:04:05.885 10113 6130 6175 E SCS@AiSearch user 0: (PublicSearcherManager) Index File not found search
12-14 11:04:05.885 10113 6130 6175 E SCS@AiSearch user 0: java.io.FileNotFoundException: Cannot find searcher for com.sec.android.app.myfiles.files_cloud
12-14 11:04:05.885 10113 6130 6175 E SCS@AiSearch user 0: at u3.b.d(Unknown Source:40)
12-14 11:04:05.885 10113 6130 6175 E SCS@AiSearch user 0: at u3.b.c(Unknown Source:1)
12-14 11:04:05.885 10113 6130 6175 E SCS@AiSearch user 0: at com.samsung.android.scs.ai.search.searcher.q.k(Unknown Source:49)
12-14 11:04:05.885 10113 6130 6175 E SCS@AiSearch user 0: at com.samsung.android.scs.ai.search.searcher.q.j(Unknown Source:60)
12-14 11:04:05.885 10113 6130 6175 E SCS@AiSearch user 0: at com.samsung.android.scs.ai.search.provider.e.q(Unknown Source:93)
12-14 11:04:05.885 10113 6130 6175 E SCS@AiSearch user 0: at com.samsung.android.scs.ai.search.provider.e.i(Unknown Source:188)
12-14 11:04:05.885 10113 6130 6175 E SCS@AiSearch user 0: at com.samsung.android.scs.ai.search.provider.SearchProvider.delete(Unknown Source:43)
12-14 11:04:05.885 10113 6130 6175 E SCS@AiSearch user 0: at android.content.ContentProvider.delete(ContentProvider.java:1903)
12-14 11:04:05.885 10113 6130 6175 E SCS@AiSearch user 0: at android.content.ContentProvider$Transport.delete(ContentProvider.java:448)
12-14 11:04:05.885 10113 6130 6175 E SCS@AiSearch user 0: at android.content.ContentProviderNative.onTransact(ContentProviderNative.java:215)
12-14 11:04:05.885 10113 6130 6175 E SCS@AiSearch user 0: at android.os.Binder.execTransactInternal(Binder.java:1316)
12-14 11:04:05.885 10113 6130 6175 E SCS@AiSearch user 0: at android.os.Binder.execTransact(Binder.java:1280)
12-14 11:04:05.885 10113 6130 6175 E SCS@AiSearch user 0: (PublicProviderHelper) File not found while deleting records from index
12-14 11:04:05.885 10113 6130 6175 E SCS@AiSearch user 0: a3.e
12-14 11:04:05.885 10113 6130 6175 E SCS@AiSearch user 0: at com.samsung.android.scs.ai.search.searcher.q.k(Unknown Source:238)
12-14 11:04:05.885 10113 6130 6175 E SCS@AiSearch user 0: at com.samsung.android.scs.ai.search.searcher.q.j(Unknown Source:60)
12-14 11:04:05.885 10113 6130 6175 E SCS@AiSearch user 0: at com.samsung.android.scs.ai.search.provider.e.q(Unknown Source:93)
12-14 11:04:05.885 10113 6130 6175 E SCS@AiSearch user 0: at com.samsung.android.scs.ai.search.provider.e.i(Unknown Source:188)
12-14 11:04:05.885 10113 6130 6175 E SCS@AiSearch user 0: at com.samsung.android.scs.ai.search.provider.SearchProvider.delete(Unknown Source:43)
12-14 11:04:05.885 10113 6130 6175 E SCS@AiSearch user 0: at android.content.ContentProvider.delete(ContentProvider.java:1903)
12-14 11:04:05.885 10113 6130 6175 E SCS@AiSearch user 0: at android.content.ContentProvider$Transport.delete(ContentProvider.java:448)
12-14 11:04:05.885 10113 6130 6175 E SCS@AiSearch user 0: at android.content.ContentProviderNative.onTransact(ContentProviderNative.java:215)
12-14 11:04:05.885 10113 6130 6175 E SCS@AiSearch user 0: at android.os.Binder.execTransactInternal(Binder.java:1316)
12-14 11:04:05.885 10113 6130 6175 E SCS@AiSearch user 0: at android.os.Binder.execTransact(Binder.java:1280)
12-14 11:04:05.885 10238 6114 7088 D TrafficStats: tagSocket(143) with statsTag=0x4be64f9b, statsUid=-1
12-14 11:04:05.886 10124 10389 11458 I MyFiles : [0216/StorageUsageManager ] getStorageFreeSpace() ] path : #G$E2XLlSSxI= , capacity : 25589649408
12-14 11:04:05.886 10124 10389 11458 I MyFiles : [0217/CloudManager ] updateCloudStatus : ONE_DRIVE EnoughSpace : true, SignInState : NOT_SIGNED_IN, QuotaState : UNKNOWN///
12-14 11:04:05.886 10124 10389 11458 I MyFiles : EnoughSpace : true, SignInState : IN_PROGRESS, QuotaState : UNKNOWN

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4 REPLIES 4
keith30
Maestro
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Your point is??
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GoanGeek
Samsung Members Star ★
Options
Get google One. Way better.
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EversonKalaf
Student
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my onedrive not open for login

lucabcardoso
Pathfinder
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1. Try to remove your current one-dimensional account on the settings> account. 2. My Files app doesn't accept if there are multiple Microsoft accounts linked in. 3. Maybe check your Microsoft Account if you denied access for my file app. I have absolutely no issues with that
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