22-05-2017 06:29 PM in
I have an annoying message that has recently started popping up on my Galaxy S7. It tells me it's time to update Enhanced Features. I have never seen anything about this before and can't find it anywhere on my phone. I've Googled it and I don't want anything to do with it. How can I get rid of it (if it's on the phone) and stop these messages appearing? (Without having to download another app to do this!).
Solved! Go to Solution.
07-08-2017 03:58 PM in
We'd expect if you're running Nougat on your S7, the options would be there.
What I'll do is double check the menu path files and drop you a reply in the next 30 minutes, @Oggy531.
Thanks for your patience.
07-08-2017 04:16 PM in
Can you go to Contacts > Tap your own profile. From here you should see 'Profile Sharing' as an option to select. Once you've tapped this there'll be a toggle bar to slide to disable the feature if it is currently enabled.
Let me know how you get on!
07-08-2017 04:27 PM in
I have Nougat 7.0 on my s7. I get a Profile Sharing in my Contacts, it shows my phone number underneath, but there is no option that comes with it. Nothing happens when I tap on Profile Sharing. I don't get why I don't have any of these options that you think I should have?
07-08-2017 04:33 PM in
Could you send me a private message with a screenshot of what appears (or doesn't appear) when you tap 'Profile Sharing'?
I know you're saying nothing happens, but do you mean after you've tapped it nothing happens or a new menu appears and there's nothing to enable or disable?
I really want to help you get this sorted, @Oggy531.
07-08-2017 04:39 PM in
07-08-2017 04:52 PM in
Hello again, @Oggy531 :smileyhappy:.
We'd recommend a visit to your local Samsung Support Centre or Experience Store, which you can find using this link: http://www.samsung.com/uk/support/servicelocation/.
They'll be able to physically inspect the phone and ensure this feature is fully deactivated. I do suspect that this is already the case, but without seeing some screenshots, I'm unable to confirm for sure.
Is there a service location nearby?
29-08-2017 06:42 AM in
Same problem here, tried to deregister by following the link, when I enter my phone number the system gives an error asing me to enter a "valid phone number" tried many times to no avail.
Tried on the phone too (Galaxy Edge S7 but not able to find settings you refer to.