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Original topic:

Email

(Topic created on: 18-02-2018 03:52 PM)
Nickmerrall
First Poster
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Other Smartphones

Help, my email app on my s8 has suddenly stopped working yesterday, when I go into my emails via the app there is only the old ones, it last synced, yesterday at 12.18, when I've gone to verify my account I put in my password but I then get a message saying sign in failed, it' worked perfectly up until yesterday and I've not changed anything, if i log into my skymail via the internet then I log in fine just not through the app.

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2 REPLIES 2
BandOfBrothers
Samsung Maker ★★
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Other Smartphones

Is sync still toggled On in the top pull down notification shade. 

 

If so then if this was me id clear the apps cache and then shut it down. 

 

Then relaunch. 

 

If necessary delete the account out of the email app and re enter it. 

 

And or try another email app. 

 

 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help.

pippo2783
First Poster
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Other Smartphones

Hi

I cannot send emails from Samsung account on s8 for my gmail account but can receive them. Also my Microsoft email works perfectly. I have tried clearing cache ect but still doesn't work just says sending failed. Any help would be appreciated 

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