Earphones are not working in one ear

[Nadine3]

Every pair of headphones/earphones I have only seem to be playing on one side. It's not the headphones as I have tried them in my mum's phone. I have a samsung s7. 

[BandOfBrothers]

Can you check to ensure no debris is inside the headphone port @Nadine3  and when you insert them they are pushed up properly.

If the above is not relevant then a Samsung Experience Store or Samsung Service Centre location can help too via a diagnostic on it if required. 

[Nadine3]

I tried picking anything out, some dust did come out but it still does not work.

[BandOfBrothers]

Ok then hopefully a service centre will be able to help further. 

[Sezz_1]

But what is it not working on my phone and I have the s8+

[Saifpu34]

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@Nadine3 wrote:

Every pair of headphones/earphones I have only seem to be playing on one side. It's not the headphones as I have tried them in my mum's phone. I have a samsung s5. 

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[Saifpu34]

Every pair of headphones/earphones I have only seem to be playing on one side. It's not the headphones as I have tried them in my mum's phone. I have a samsung s5. 

[Erik37]

Its samsungs *****ty software. It happens to every single samsung phone that you've had for awhile. An update comes along and suddenly it stoppes working, regardless of wheter you are using wireless headphones or with cable.

[taquionbcn]

I can confirm is a problem with the software, every time that the headphones stop working, i reboot the phone and then they work again, including the microphone of the headphones, but after I do 1 or 2 calls (phone or whatsapp) the right channel and the microphone of the headphones stop working.