Support

Open search

Disappearing/Reappearing Emails!!

New Member
For the last 2 weeks or so, emails in all my accounts have been disappearing from my phone only to reappear, usually when new emails arrive. This pattern keeps reoccurring. I've tried removing then adding email accounts on my phone but the problem persists. There is no problem however with the email accounts on my pc.

I have an S7.

Anyone help?
2 REPLIES 2
Highlighted
New Member
I have this issue as well
Highlighted
Moderator
Moderator

To troubleshoot the issue please open your Email app > Tap the 3 lines in the top left > Tap the cog in the top right of the pop-up box > Select your email account > Sync Account > On > Swipe from the top of the screen to the bottom > Select 'Sync' from the Quick Panel. While you are in the Email Settings menu please check your Sync Schedule and Sync Period, and make sure you have Limit Retrieval Size set to 'No Limit'.

Top Liked Authors