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Original topic:

Direction Lock broken

(Topic created on: 19-10-2021 02:44 PM)
YohanceJ
Explorer
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Other Smartphones

I recently set the direction lock on my phone which is located in Settings 》accessibility 》direction lock it seemed like a cool feature but unfortunately I am now unable to turn it off and and as a result my phone can be simply unlocked just by swiping the screen.

 

It doesn' even request the direction lock I set.

 

The only time it request it is when I reboot my device.

 

I am using the Samsung Galaxy Note 8 with the latest firmware.

 

Please assist. Has anyone else had this issue?

 

I would prefer not to have to format my device 

13 REPLIES 13
Surjith
First Poster
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Same here... but i haven't reached 260 minutes and all. Bruh, did u contact Samsung Service Centre or any others ? 

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Cyn1
First Poster
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I see you had this problem a while ago. I'm having the same problem right now. (I could kick myself for setting up direction lock.) Wondering/hoping you found a solution other than a hard reboot.

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Cyn1
First Poster
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The phone won't allow me to turn it off, so cannot restart it. 

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AndrewL
Moderator
Moderator
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@Cyn1: Is it not possible to disable Direction Lock by heading to Settings > Accessibility > Direction Lock, and toggle the switch off? If not, try tapping on Screen Lock Type, and change to an option other than Swipe to see if this helps. 

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