Hi everyone!
I'm hoping someone here can help. I have a Samsung Galaxy S8 which I bought brand new boxed from Amazon about 13 months ago, so now just out of warranty. Yesterday, in the Settings menu, I saw a small red notification symbol in the date and time menu, something I've never seen before. I remember it saying something along the lines of that it needs to update the time zones and then reset. I tapped Reset. The phone turned off, and it does not turn on now at all. I remember the phone had 94% charge just before it turned off.
I have tried holding down the volume down and power buttons, for more than three minutes, several times, nothing. I have tried holding down the volume down, power and Bixby buttons, for more than three minutes, several times, nothing. I have tried many different button combinations I have found online, nothing works. I have tried charging the phone for several hours (no charging light appears), made no difference. I have tried all the key combinations whilst the phone is connected to power, nothing. I have tried connecting the phone to my laptop, nothing. There is no response at all, for anything. It's as if the battery is completely drained. But it can't be the battery, because I have charged the phone for hours.
I'm at a loss as to what to do next. I cannot get into recovery mode or anything. It's just a brick right now. Can anyone suggest anything I've missed? The phone was working perfectly before this, had no issues in the past year or so. Also, I was in the actual Settings menu, not in some fake app that replicated the Settings menu. I like to run a clean phone with only the apps that I use regularly.
Thank you. Any help is much appreciated!
Kind regards,
Alicia.
