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Original topic:

Cell Standby/Android System/Google Play Services battery drain for Oreo on S7

(Topic created on: 04/06/18 22:47)
James0071
Explorer
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Hi, 

 

I really like my S7 Edge. However as a direct result of installing the Oreo update I have significant battery drain. The drain is attributable to cell standby which sometimes reaches over 50% of battery use. It definitely did not do this on Nougat, ever. 

 

I have not added any apps to cause this problem and would really like a suggestion about what to do. I can't believe Safe Mode will have any effect as this has happened as a result of the upgrade, not rogue apps. I am not keen to do a factory reset either as I can't see the benefit. I have cleared the cache, removed some apps, restarted etc, turned off any battery hungry options in settings but to no avail.

 

If anybody could help me I would be very grateful. I believe it is a bug in Oreo or Samsung's altered version of Oreo but cannot prove either. I can't think what to do apart from find out how to downgrade back to Nougat, which I don't want to do.

 

Many thanks.

 

739 REPLIES 739
Julien75
Apprentice
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@bobblebob

WonderToy
Explorer
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Yes. We know. Congratz.

 

We also know Samsung, Sony, OnePlus, Motorola and other users have same drain problems. This means it's not just Samsung problem, it is general Android Oreo bug.

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Julien75
Apprentice
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Well I did NOT buy a Sony, Motorola or whatever device.

I bought a Samsung product.

Samsung did provide a buggy update.

Now Samsung has to fix it.

WonderToy
Explorer
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TIL I have to beat up someone at Lenovo when my Windows 10 does some stupid *****.

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bobblebob
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Samsung arent the only ones to blame. The networks test the update before releasing it to try and stop this exact issue so didnt do their job properly. Although its Samsung that has to fix it

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WonderToy
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Yeah, I'm totally sure they did not test basic stuff :face-with-tears-of-joy:

 

Only few % of users is having drain problems. Samsung could test thousands of devices and still not find the bug. And even if they did find the bug, they'd still have to wait for Google to patch it up.

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Julien75
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You just have no idea that it only affects a "few % of users". So please stop minimizing this issue. You can live with it? You think that is not so important? Fine with me, go live your life and let the people that do bother ask Samsung to do its job.

WonderToy
Explorer
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Why are you all so grumpy? Do you think beign grumpy and attacking people will solve your First World problem? Stop poluting this thread with hatred.

 

This is Samsung forum, Samsung moderators have already been involved in this thread so they "should know about this problem". This kind of problems are not solved over night but should be resolved in near future, I believe. 

 

Did you post your problem via Samsung Members or did you just came here to whine? You people should start posting problem over Samsung Members, start writing mails to Samsung support and public Facebook and other pages so Samsung will not be able to just ignore it. Virtualy noone cares about us if we just talk about a problem over this forum.

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Pr897
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I posted through Samsung Members and the reply was "factory reset" and/or "go to local dealer". From Samsung Members reply I can conclude only two: 1. they are unaware of the problem or 2. they just dont care

 

So thats why we are posting here..

Julien75
Apprentice
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I got similar answers from Samsung members and local services.