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Original topic:

Cant make or receive calls

(Topic created on: 08-04-2020 06:30 AM)
Julie103
First Poster
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Other Smartphones

I have a galaxy j6 plus. I cant make or receive calls bit everything else is working. I have checked 'do not disturb' barred calls and anything i can think of. Any helo please.

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1 REPLY 1
BandOfBrothers
Samsung Maker ★★
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Other Smartphones

Is this happening in one place or everywhere and with a particular contact or all @Julie103 

 

As a process of elimination can you try your sim card in another phone to help rule out your phone or sim card that maybe at fault.

 

Check your networks online mast checker to see if they are reporting any issues.

 

Check any relevant network app to see if any call bar has been inadvertently toggled on.

 

Try a soft reboot by turning the phone Off and On to refresh the connection and or try choosing another network in the phones connection settings and then re choose yours.

 

🌈 Stay Safe  🌈 

 

 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

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