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Original topic:

Cannot find my files

(Topic created on: 07-09-2017 11:06 PM)
Wheresmyfiles
First Poster
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Other Smartphones

Hi. I'm searching for my files but cannot find it anywhere? Not in apps, can't find the Samsung folder. Thanks.

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1 REPLY 1
BandOfBrothers
Samsung Maker ★★
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Other Smartphones

What device and firmware are you using @Wheresmyfiles ?

 

You could try turning the device Off and On to Reboot it. 

 

As a last resort Back-Up and Factory Reset. 

 

A Samsung Service Location or Samsung Experience Store can help you too. 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb.
Samsung Gear s³ Frontier Watch.
Samsung Galaxy Watch⁴ Classic.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

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