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Original topic:

can't use my device

(Topic created on: 02-05-2017 02:50 AM)
Lasley90
First Poster
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Other Smartphones

WHY MY SAMSUNG J2 PRIME CANT VERYFYING MY GOOGLE ACCOUNT AFTER I HAVE MADE A HARD RESET? WHEN I  ENTER MY GOOGLE ACCOUNT ACCOUNT, WHILE TRYING TO VERIFY THE EMAIL, THERE WAS A NOTICE THAT EMAIL CANNOT VERIFY DUE TO A RECENT PASWORD CHANGE. PLEASE TRY AGAIN AFTER 24 HOURS.  CAN SOMEONE TELL ME HOW TO FIX THE PROBLEM, THEN CAN SOMEONE TELL ME WHAT WAS GOING ON WITH MY SAMSUNG J2 PRIME? PLEASE ANSWER MY QUESTION. APPRECIATE TO YOU ALL. THANK U.

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1 Solution


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Solution
Bades1978
Troubleshooter
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Other Smartphones

1st of turn off caps lock please lol you need to log in to your google account from another device and check all your details are correct (and change your password) and have a look to make sure your device is listed in the android device manager (https://www.google.com/android/devicemanager) if it is then you should be fine, once you have done this try again.

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Solution
Bades1978
Troubleshooter
Options
Other Smartphones

1st of turn off caps lock please lol you need to log in to your google account from another device and check all your details are correct (and change your password) and have a look to make sure your device is listed in the android device manager (https://www.google.com/android/devicemanager) if it is then you should be fine, once you have done this try again.