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Can't sign in to S Health on my new phone

(Topic created on: 16-01-2021 11:06 AM)
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DuskyReaper
Apprentice
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Old phone: Oneplus 6T

New phone: Oneplus 7 Pro

 

I have set up my Galaxy Watch with the new phone through the wearable app, and this works with no issues.

 

However when I try to sign in to Samsung Health app on the new phone after I enter my credentials, it just go in to the loading spinner screen and dosent move past that.

 

I have tried to clear cache and local data and uninstall/reinstall the app, but it dosent help.

 

Any suggestions?

73 REPLIES 73
Members_io6NBwi
First Poster
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Thanks for this. Did it today and all worked. Perhaps admin could put this solution up as approved way of synching a Galaxy Watch to non-Samsung phone. Ta. 

Albertmp
Apprentice
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Hi,

 

I don't see the skip option, where is it supposed to appear please? Thanks!!!

Screenshot_20210115-164249.jpg

Hamsandwich65
First Poster
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I have tried all the steps you mentioned above. I dont see an option to skip or start the app without logging in. Am I just missing it?

Alvils
Apprentice
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Hi, 

 

Did you solve the problem? Same for me. And no skip button for me too.

Anybody can help? I have xiaomi mi T10. 

Laksefar400
First Poster
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But where is the skip button?!?!? I have an Xiamoi 9T and I don't have any option to press skip...

AT15
Journeyman
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This did problem ever resolve? I still see this a problem after 6 months.

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AT15
Journeyman
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I don't see a way to skip login either. Anyone who managed to without compromising your phone, downloading an older apk?

 

Alvils
Apprentice
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Working for me. Find older version off application by Google. Installed and then you can get in with skip button. After that I logged in and update application. 

AT15
Journeyman
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Thank you Alvils. Could you please help me with a link to download the older version of the app.

 

Really appreciate your help. 

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Alvils
Apprentice
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