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Can't sign in to S Health on my new phone

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SOLVED
Apprentice

Old phone: Oneplus 6T

New phone: Oneplus 7 Pro

 

I have set up my Galaxy Watch with the new phone through the wearable app, and this works with no issues.

 

However when I try to sign in to Samsung Health app on the new phone after I enter my credentials, it just go in to the loading spinner screen and dosent move past that.

 

I have tried to clear cache and local data and uninstall/reinstall the app, but it dosent help.

 

Any suggestions?

1 ACCEPTED SOLUTION

Accepted Solutions
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I actually managed to do it now. What I did was to start S Health without signing in, then go in to settings and sign in from there. 

View solution in original post

4 REPLIES 4
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First Poster

I'm having the same issue on my OnePlus 8 pro.

It worked fine, phone went for a new screen so I used S health on an iPhone for a few days. 

Now back on Android and after login it just spins and spins 😡😡😡

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I actually managed to do it now. What I did was to start S Health without signing in, then go in to settings and sign in from there. 

View solution in original post

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That's brilliant! Solved it for me and my wife, both having this problem was have upgraded our phones. Been trying to sort this for a couple weeks. Thanks.
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You just made my day, @DuskyReaper (actually 3 days of repeated trying now). Thank you!

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