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Can't Setup Two-Step Verification

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First Poster

I have tried setting up the two step verificaiton for Samsung Cloud. 

 

I live in the Isle of Man and the code for IoM is blank... (it's the same as the UK). I have tried using the UK one but I don't receive a text and I've tried the IoM one and put in the code myself but it says 'Error occured. Failed to send SMS. Please try again!'

 

Any ideas?

1 ACCEPTED SOLUTION

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Voyager

hi @Eseljay 

 

to sort this, please reach out to the Samsung Account team via this link

 

https://help.content.samsung.com/csweb/main/main.do

 

or phone them at 08009951079 (UK)

 

thanks ☺

View solution in original post

3 REPLIES 3
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Voyager

hi @Eseljay 

 

to sort this, please reach out to the Samsung Account team via this link

 

https://help.content.samsung.com/csweb/main/main.do

 

or phone them at 08009951079 (UK)

 

thanks ☺

View solution in original post

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First Poster

Thank you!! 

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First Poster
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