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Original topic:

can't send emails S7 Edge and A40

(Topic created on: 11-09-2020 02:30 PM)
Speedbuggy
Explorer
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For some reason emails do not send but I do recieve them this has been since yesterday

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6 REPLIES 6
AndrewL
Moderator
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@Speedbuggy: Please can you confirm the model number and current Android version of the device you're accessing your emails on? Are you using the stock Samsung Email application? If you sign in to your email account via an internet browser, are you still able to send emails as you would normally? 

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Speedbuggy
Explorer
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model sm-g935 android software version 8.0.0
and
model sm-a405fn android software version 10

I'm using samsung app on both devices

I can send emails using Gmail
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Speedbuggy
Explorer
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Samsung SM-G935F Software 8.0.0
and
SM-A405FN version 10.

my email works over the internet and on other apps on these mobile devices e.g. gmail
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Speedbuggy
Explorer
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this is still an issue 9 months from getting this phone
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devonblue
First Poster
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Can't send emails on my Samsung S20 the emails I use are Hotmail.com and had emails from Microsoft saying "my outbox is full and I won't be able to send emails" how do I get to my outbox using a Samsung phone?....please help
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AndrewL
Moderator
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@devonblue: If you open the Samsung Email app > Tap the 3 lines in the top left > All Folders, you should find your outbox here. If not, tap the cog symbol in the top right of the pop up window > Manage Folders, and you should be able to select it from here.

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