When I go to set an alarm or ringtone on my J3 I can only choose from my Google Drive, and even then these won't work and it goes to the default tone. What can I do to change this so I can use downloaded music or Google Drive files?
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Thanks AG - this helped me. It turned out that I had Total Commander as the default file viewer. In the Apps I selected it and was able to Reset Defaults and now the picker appears.
i have the same problem. i have a ringtone i've used for years, but my A20 will not allow it. it is in the mp3 format
i also do not get a + at the bottom of the media file.