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Original topic:

camera storing non supported files

(Topic created on: 29-01-2018 08:57 PM)
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Chris58
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For some reason my galaxy 6 camera has just started storing photos in gallery as non supported files. They will not delete or edit in any way.

I cant work why or how to fix this problem...any ideas

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BandOfBrothers
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Hi @Chris58

 

Do your photos auto send to the Sd Card ? If so the card maybe corrupted. Is it still showing in your storage settings.

 

If this was my situation i'd create back ups to Samsung Cloud. I also use Dropbox so i'd back up there too.

 

And then go into Settings - Apps - Gallery and clear its cache and data in Storage. 

 

An extreme possible resolution would be to Back up and Factory Reset. 

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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AntS
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