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Original topic:

Camera says unknown error and switches off

(Topic created on: 26-12-2017 06:13 AM)
Jason22
First Poster
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Other Smartphones
 
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1 REPLY 1
BandOfBrothers
Samsung Maker ★★
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Other Smartphones

Hi @Jason22

 

First please try a reboot by turning the device Off and On. 

 

Do you have enough storage space ?

 

Can you try another camera app. 

 

Then if the issue remains go into Settings  - Apps - Camera - Storage - Clear Data. 

 

If no help then turn the phone Off and from a set series of button pressess that takes you into the phones file system and clear the system cache. 

 

Final self help troubleshooting is to Back-up and Factory Reset. 

 

Very final option is to visit a Samsung service location or Samsung Experience Store who can run a diagnostic on the phone.

 

 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.