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Original topic:

Camera says unknown error and switches off

(Topic created on: 26/12/17 06:28)
Jason22
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Other Smartphones
 
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1 REPLY 1
BandOfBrothers
Superuser I
Superuser I
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Other Smartphones

Hi @Jason22

 

First please try a reboot by turning the device Off and On. 

 

Do you have enough storage space ?

 

Can you try another camera app. 

 

Then if the issue remains go into Settings  - Apps - Camera - Storage - Clear Data. 

 

If no help then turn the phone Off and from a set series of button pressess that takes you into the phones file system and clear the system cache. 

 

Final self help troubleshooting is to Back-up and Factory Reset. 

 

Very final option is to visit a Samsung service location or Samsung Experience Store who can run a diagnostic on the phone.

 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.