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Call volume low galaxy s8

(Topic created on: 30-03-2020 06:09 AM)
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Dr_GoBolts
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Today my phone did a software update. Prior to the update my in call volume was fine. Post update the in call volume is so low I can barely hear it ring and to hear the person on the call I have to turn on speaker phone. My call volume is turned all the way up. I cleaned the ear piece, restarted my phone and I tried a factory reset. No luck. I'm not sure what my next course of action is. But I can say that each time my phone updates, the changes that are made with each new update make my phone worse than before. Either a feature I enjoyed is removed or changed or something such as this happens. IMO the updates are not improving my experience with my galaxy.

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BandOfBrothers
Samsung Members Star ★★
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Hi @Dr_GoBolts 

 

You could try the Samsung tests.

 

go over to your dial pad and type in *#0*#, this will bring up a number of tests.

 

If that does not help then when one of the Samsung Experience Store  / Samsung Service Centres are reopened they could take a look at the phone for you.

 

Stay Safe.  🌈

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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