Bluetooth

[CHRIS1313]

Afternoon can anyone help please? I've just (finally) upgraded from an A5 to A17. On my old phone when listening to podcasts or BBC Sounds in the car when I turned the radio off, it would automatically pause what was playing (and in fact helpfully "rewind" it about 20 seconds when I started playing it again) Any idea how I can get the new phone to do that please, Thank you.

[JAMES4578]

Hi @CHRIS1313  Welcome to the Samsung community

Presumably you have the latest firmware, ensure also that all your Apps  are up to date . Go the relevant Apps-Force stop and in storage clear the cache,could also reinstall the apps.   if that does not   I trust you are not in a Power saving Mode but check this and  clarify that  these Apps are not in Sleep Mode.   This mode is only advisable for apps  which are not used regularly. 

However may need to clear the cache partition, there can be some bugs as  some temporary cache files may become outmoded/corrupt.  These cache files are deleted  but your data is intact.

Follow these  steps:

1. Turn off the device.
2. Connect To Computer , other Device or TV via USB-C. Press and hold the Volume Up key and then press and hold the Power key
3. When the Android logo displays, release both keys.
4. Wait until the Android system recovery menu options appear.
5. Press the Volume down key several times to highlight wipe cache partition.
6. Press Power key to select.
7. Press the Volume down key to highlight yes, them and press the Power key to select.
8. When the wipe cache partition is complete, Reboot system now is highlighted.
9. Press the Power key to restart the device.