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Original topic:

Bluetooth turns off when i look my phone

(Topic created on: 12-09-2020 08:06 PM)
Marelie
First Poster
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Other Smartphones

I have a Samsung a21s and I also use a Polaroid pa80 watch. As soon as i lock my phone the Bluetooth connectivity goes off and i have to go into Bluetooth or the app to connect it again. I did clear the cache and i did reset die Bluetooth and network settings. 

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3 REPLIES 3
NoteGuyIreland
Voyager
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Are your phone in a power saving mode and that is causing it?
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Marelie
First Poster
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I went to device care and i added the app for the watch to the list of apps that won't be put to sleep. Is there a way I need to add the Bluetooth aswell because I have tried to do the same with Bluetooth and had no luck

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NoteGuyIreland
Voyager
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If you go into the bluetooth menu and click the 3 dots up in the right corner, click advanced and then bluetooth control history, maybe you will be able to identify what is happening
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