Hello @Victoria14
I would check for any relevant updates and if there isn't any and all relevant settings look OK then try deleting the pairing and reset them back up and go from there.
🌈 Stay Safe & Stay Alert. 🌈.
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
