03-09-2020 07:03 PM
Solved! Go to Solution.
03-09-2020 07:08 PM - last edited 03-09-2020 07:09 PM
@flappa: It sounds like you have Voice Assistant enabled, therefore please follow the steps below to disable it. While Voice Assistant is active, you can tap on an area to highlight it with a square, then double tap to select it.
Settings > Accessibility > Screen Reader > Voice Assistant > Off.
03-09-2020 07:16 PM
06-03-2022 02:37 AM
Thank you! You saved me from taking my phone to a repair centre! Ahh, that feature was turned on by accident (without even realising it) and it was preventing me from navigating and even from being able to switch off the phone!