Support

Open search

Black blank Samsung Note 5

Highlighted
New Member

There are occasions where the screen on my Samsung Note 5 (dual Sim) is goes blank/black and pressing the power button and volume down key returns seems to be the only way of restoring the screen visibility. Is there a fix for this problem? I have noticed other owners experiencing the same problem on other online forums. This is becoming very annoying for such an expressive phone and the second Samsung phone I have had a problem with.

1 REPLY 1
Highlighted
Moderator
Moderator

Hey there @markymark! (And presumably rest of The Funky Bunch too! :smileytongue: :smileywink:)

 

Does your Note 5 go blank when using a certain app or at a particular battery percentage? Are all apps and software up to date? Plus, any other issues you've noticed with it, e.g. lag?

 

 


 Say "Hello!" to the Community in The Introduce Yourself Thread.


Top Liked Authors